Changing service user for Sitecore Commerce

Recently, I have been working on the pre-production preparations for the Sitecore 9.0.1 based solution. One of the things to be done was either disable default Admin user or change its password to be more secure.

Once I changed the password for default Admin user and tried to open Sitecore Commerce interfaces I was not working. Browser Dev tools show a number of Javascript errors in console relater to the communication problems. I was even more surprised when figured out that updated Admin user cannot login into Sitecore backend.

After some investigations, I have figured out that Admin user is locked for some reason. Unfortunately, after unlocking Admin used it was locked again and again which made me think that someone is trying to login using an incorrect password and Sitecore locks the user.

The hardcoded Admin user has been found in Commerce Server configurations, in the file below:

/wwwroot/data/Environments/PlugIn.Content.PolicySet-1.0.0.json

To workaround the problem I decided to register a dedicated Commerce admin user and reconfigure Commerce server to use an own user instead of standard one.

Note: do not forget that all Commerce instances “Authoring”, “Shops”, “Minions” and “Ops” needs to be updated. To do this, one should open “PlugIn.Content.PolicySet-1.0.0.json” located in “/wwwroot/data/Environments” in every site mentioned above and update properties “UserName” and “Password”.

After changing Commerce Server configuration, one needs to bootstrap Sitecore Commerce server again to ensure the configuration is applied. This should be done using Postman requests (use GetToken to get the auth token and then call “Bootstrap Sitecore Commerce”)